February 14, 2024
CC Capture Technical Requirements
System Requirements:
- Internet Connection:
- A stable and efficient internet connection is essential as CC Capture operates exclusively as a cloud solution with no offline mode.
- Computer Specifications:
- Compatible with Mac or PC computers (refer to specifications below).
- Instrument Compatibility:
- Ensure compatibility with the designated instrument or remote instrument.
Internet Connection and Security:
- CC Capture utilizes SOAP and HTTPS protocols.
- A standard HTTPS port (typically 443) and 587 are required for proper operation.
- The connection employs an SSL certificate.
- Whitelist chromachecker.com and its subdomains for seamless operation.
Important Instructions:
- Run the application as Administrator for installation and updates.
- Screen savers may disconnect instruments.
- Anti-virus/Firewall software might interfere with proper operation.
- A low-speed or unstable internet connection can lead to server disconnection.
- It is recommended to run the app with elevated user privileges (admin mode). Otherwise the internal updater cannot work, and it is not possible to restart Techkon services if necessary.
General Recommendations:
- Use ChromaChecker Backer for all instruments except iSis.
- Implement CC-2D Barcode Reader for user authorization and precise task definition.
- Regularly track instrument repeatability with the T-42 Instrument Inspector Target.
- Monitor RHT data with USB-RHT Sensor.
Mac System Requirements:
- Tested on High Sierra, Mojave, Catalina, Big Sur, and Ventura with no known issues.
- No additional hardware requirements for Mac computers, except for Xrite eXact BT connection limitations.
- On Apple ARM Macs (M1–M3 processor), Rosetta 2 must be installed for full functionality.
PC System Requirements:
- Compatible with Windows 10 and Windows 11.
- CC Capture is currently tested on Windows 10 and Windows 11 only.
- Older Windows versions (7 or 8) may work but are not actively tested.
- For optimal performance, it is recommended to run the application with elevated user privileges (admin mode).
Display Resolution:
- Recommended resolution is 1920 x 1080 for QuickChecker to avoid scrolling.
- Optimal design purposes at 1600 x 900, with a minimum supported resolution of 1024 x 768.
- Adjust resolution based on specific user requirements and the complexity of reports.
Minimal PC Hardware Requirements:
- Successfully tested on low-cost Windows 10 Tablets with an 8-inch 1280 x 800 touch-screen.
- Tablets should ideally have two or more USB ports and a separate power supply.
- Consider using an external USB hub for additional connectivity.
Optimal PC Hardware Requirements:
- Recommend using Lenovo ThinkCentre Tiny Desktop computers for optimal performance.
- Compact size with various built-in features, including Ethernet, Wi-Fi, Bluetooth, physical Serial Port, HDMI/Display Port, and multiple USB sockets.
- Useful for press rooms, with the option to connect to a large TV set for visibility at a distance.
Additional Considerations:
- For certain scenarios, display with screen-touch technology may enhance usability, particularly when barcodes are implemented.
- Reiterate important information regarding installation, updates, screen savers, anti-virus software, and internet connection stability.
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