Support

FAQ

February 22, 2022

deleting application preferences on macOS

If the application is not working properly deleting preferences might be required.

Preferences are located in the hidden system subfolder. In the Finder use option "Go to Folder"

/Users/User_name/Library/Preferences

and find files that are corresponding to the application ( Uploader,  Capture, Display...) 

  1. delete them and
  2. REBOOT your computer

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