ChromaChecker Legal

Terms of Service

Please read these terms carefully before using ChromaChecker.

Effective Date: January 26, 2026

1. Acceptance of Terms

By accessing ChromaChecker products and services, you agree to these Terms of Service. Material changes require 30 days' notice via email or prominent notice. The current version is at: legal-tos.html

If representing a company, you warrant authority to bind that entity. The Service includes communications from ChromaChecker as part of membership. "The Service is provided 'as is.'" ChromaChecker assumes no responsibility for deletion, timeliness, misdelivery, or failure to store user content or settings.

You must obtain your own access and equipment. Monitoring the Service for benchmarking or competitive purposes requires prior written consent. Direct competitors cannot access the Service without ChromaChecker's written consent.

2. Your Account

2.1 Eligibility

You represent and warrant:

"THE SERVICE IS OFFERED SOLELY FOR COMMERCIAL AND PROFESSIONAL USE BY ORGANIZATIONS AND THEIR AUTHORIZED PERSONNEL" and not for personal, family, or household purposes. Children under 16 cannot use the Service.

2.2 Registration

You agree to provide true, accurate, current, and complete information and maintain its accuracy. Untrue or incomplete information may result in account suspension or termination.

2.3 Account Security

You are responsible for maintaining password confidentiality, all account activities, immediately notifying ChromaChecker of unauthorized use or breaches, and exiting your account after each session. ChromaChecker is not liable for losses from non-compliance with these obligations.

3. Your Content and Use of Content

3.1 Content Responsibility

All uploaded information and materials are your sole responsibility. ChromaChecker does not control user-posted content and does not guarantee its accuracy, integrity, or quality.

3.2 Prohibited Uses

You may not use the Service to:

3.3 Content Moderation

ChromaChecker reserves the right (but not the obligation) to pre-screen, refuse, or remove content violating these Terms or otherwise objectionable.

3.4 Content Disclosure

ChromaChecker may access, preserve, and disclose account information and content if required by law or in good faith belief such action is necessary to: comply with legal process; enforce the Terms; respond to rights violation claims; respond to customer service requests; protect ChromaChecker's rights, property, or safety.

3.5 License to Your Content

You retain content ownership. By uploading, you grant ChromaChecker a limited, non-exclusive, royalty-free license to use, display, and reproduce content solely to provide and improve the Service. This license terminates when you delete content or your account, except for publicly shared or inter-user shared content. "ChromaChecker will not use your Content to train machine learning models without your explicit consent."

3.6 Data Sharing

Users can grant access to selected data for sharing between authorized users per Service settings.

4. Billing and Subscriptions

4.1 Subscription Terms

IMPORTANT — AUTOMATIC RENEWAL: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee plus applicable taxes.

Subscription details:

4.2 Clear Disclosure of Material Terms

Before subscribing, you will be informed of: recurring charges until cancellation; billing frequency (monthly/annual); charge amount; cancellation deadline before next charge; how to cancel.

4.3 Cancellation

You may cancel your subscription at any time through these methods:

Cancellation is effective immediately. No refunds or credits apply to partial periods. A clear "Cancel Subscription" button completes cancellation immediately.

4.4 Price Changes

Seven days' notice precedes price changes. You may cancel before changes take effect to avoid new pricing.

4.5 Service Level Changes

Downgrading may cause loss of certain content or features. ChromaChecker is not liable for such loss.

4.6 Non-Renewal and Data Retention

If you don't renew: your account becomes inactive; you have 60 days from subscription end to pay and retain data; after 60 days, content is permanently deleted.

4.7 Taxes

You are responsible for all applicable taxes and agree to indemnify ChromaChecker for any tax obligations incurred on your behalf.

5. Data Processing and Privacy

5.1 Privacy Policy

Your Service use is governed by the Privacy Policy at legal-privacy.html, incorporated by reference.

5.2 Roles and Scope of Processing

For GDPR, UK GDPR, and similar regulations, ChromaChecker acts as Data Processor regarding customer content and personal data on behalf of business customers. The customer remains Data Controller and determines processing purposes and means.

The Service processes technical, operational, and quality-control data related to printing workflows, including spectral measurement data, device identifiers, and associated metadata. It is not intended to process special categories of personal data.

5.3 Data Processing Agreement (DPA)

Business customers subject to GDPR, CCPA/CPRA, or similar regulations may request a Data Processing Agreement ("DPA") forming part of these Terms upon execution. The DPA governs personal data processing and includes Standard Contractual Clauses where applicable. Contact legal@chromachecker.com to request DPA execution.

5.4 Your Data Rights

Depending on jurisdiction, you may have these rights regarding personal data:

Contact privacy@chromachecker.com to exercise rights. ChromaChecker responds within 30 days or as required by applicable law.

5.5 Data Security

ChromaChecker implements commercially reasonable administrative, technical, and organizational safeguards protecting customer content and personal data against unauthorized access, loss, or disclosure, including encryption in transit and at rest, role-based access controls, and secure authentication.

5.6 Security Incidents

Upon confirmed personal data breach affecting customer content, ChromaChecker notifies affected customers without undue delay and per applicable law.

5.7 Subprocessors

ChromaChecker may engage third-party subprocessors supporting Service delivery, including hosting and infrastructure providers. ChromaChecker remains responsible for subprocessor performance per these Terms and applicable law.

5.8 International Data Transfers

Data outside the United States may transfer to and process in the United States. Standard Contractual Clauses and other safeguards protect international transfers.

6. Formulas and Source Data

Only spectral raw data are processed for analysis. Lab, XYZ, or other colorimetric data are not imported. Calculations comply with ISO 13655. Results may slightly differ from other solutions. ChromaChecker has developed unique analysis methods not comparable to competitive products.

7. General Practices Regarding Use

ChromaChecker may establish use limits, including: maximum days content retention; maximum measurement data upload; maximum allocated disk space; maximum access frequency and duration.

ChromaChecker reserves the right to log off inactive accounts and modify these limits anytime with reasonable notice.

8. Modifications to Service

ChromaChecker may modify or discontinue the Service (or any part) anytime. Material changes require at least 30 days' notice. ChromaChecker shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

9. International Use

You agree to comply with all applicable local, state, national, and international laws regarding online conduct and technical data transmission from your jurisdiction.

9.1 Export Compliance

The Service and technical data may be subject to United States export control and economic sanctions laws. You agree not to access or use the Service in violation of such laws, including by exporting or re-exporting to prohibited countries, entities, or individuals.

10. Intellectual Property

10.1 ChromaChecker's Proprietary Rights

The Service and associated software contain proprietary and confidential information protected by intellectual property laws. You may not modify, rent, lease, loan, sell, distribute, or create derivative works based on the Service or software.

10.2 ChromaChecker Trademarks

ChromaChecker™ and associated logos are ChromaChecker Corporation trademarks. You may use these marks to identify yourself as a customer without claiming ownership.

10.3 Third-Party Trademarks

All other trademarks belong to their respective owners.

11. No Resale of Service

You agree not to reproduce, duplicate, copy, sell, trade, resell, or exploit any portion of the Service for commercial purposes without a separate ChromaChecker agreement.

12. Termination

12.1 Termination by ChromaChecker

ChromaChecker may terminate your account immediately, with or without notice, for: breaches of these Terms; law enforcement or government agency requests; service discontinuance or material modification; technical or security issues; extended inactivity; fraudulent or illegal activities; nonpayment of fees.

12.2 Termination by You

You may terminate your account anytime through Account Management or by contacting support@chromachecker.com.

12.3 Effect of Termination

Upon termination: your Service use right ceases immediately; you may request data export within 30 days; ChromaChecker may delete your data after 60 days.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." CHROMACHECKER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING: MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT.

CHROMACHECKER DOES NOT WARRANT THAT: the Service will meet your requirements; the Service will be uninterrupted, timely, secure, or error-free; results obtained will be accurate or reliable; errors will be corrected.

14. Limitation of Liability

CHROMACHECKER AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA.

CHROMACHECKER'S MAXIMUM AGGREGATE LIABILITY SHALL BE LIMITED TO THE GREATER OF: the amount paid for the Service in the 12 months prior to the claim, or $100 USD.

NOTHING IN THESE TERMS LIMITS LIABILITY WHERE SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW, INCLUDING MANDATORY CONSUMER OR DATA PROTECTION LAWS.

15. Exclusions and Limitations

Some jurisdictions prohibit excluding certain warranties or limiting liability. In such jurisdictions, liability is limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold ChromaChecker and its affiliates harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: your Service use; your Terms violation; your violation of any third-party rights.

17. Dispute Resolution

17.1 Informal Resolution

Before filing any claim, you agree to contact legal@chromachecker.com and attempt informal dispute resolution for at least 30 days.

17.2 Arbitration

Except where prohibited by applicable law, any dispute, claim, or controversy arising from these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) per its Commercial Arbitration Rules. Arbitration may occur remotely or in Delaware, USA, at ChromaChecker's discretion. A single arbitrator conducts arbitration in English.

17.3 Governing Law

These Terms are governed by Delaware state law, without regard to conflict of law principles.

17.4 Jurisdiction

For non-arbitration disputes, you agree to exclusive Delaware courts jurisdiction.

17.5 Class Action Waiver

You agree to resolve disputes individually and waive class action lawsuit or class-wide arbitration participation rights.

17.6 Statute of Limitations

Any claim from these Terms or the Service must be filed within one (1) year after the claim arose.

18. General Provisions

18.1 Entire Agreement

These Terms constitute the entire agreement between you and ChromaChecker regarding the Service.

18.2 Severability

If any provision is invalid, remaining provisions remain fully in force.

18.3 Waiver

Failing to enforce any right does not constitute waiver of that right.

18.4 Assignment

You may not assign these Terms without ChromaChecker's consent. ChromaChecker may assign these Terms freely.

18.5 Force Majeure

ChromaChecker is not liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, war, terrorism, strikes, government actions, or internet/utility failures.

18.6 No Survivorship

Your account is non-transferable. Account rights terminate upon death. Upon death certificate receipt, your account may be terminated and content deleted.

The Service may contain third-party website links. ChromaChecker is not responsible for linked site content and does not endorse them.

20.1 Designated Agent

ChromaChecker Corporation, 4324 Sanddollar Court, New Port Richey, FL 34652, USA. Email: dmca@chromachecker.com. Phone: 1-800-91-PILOT.

20.2 Filing a DMCA Notice

Valid takedown notices must include: copyright owner or authorized agent physical or electronic signature; claimed infringed copyrighted work identification; infringing material identification and location; your contact information; good faith belief statement that use is not authorized; perjury penalty statement.

20.3 Counter-Notification

If you believe content was removed in error, submit counter-notification containing: your physical or electronic signature; removed material identification; perjury penalty statement; your name, address, phone number, and federal Delaware court jurisdiction consent; statement accepting service of process from the complainant.

20.4 Repeat Infringer Policy

ChromaChecker terminates accounts of repeat copyright infringers.

21. Contact Information

ChromaChecker Corporation, 4324 Sanddollar Court, New Port Richey, FL 34652, USA.

General: support@chromachecker.com | Legal: legal@chromachecker.com | Privacy: privacy@chromachecker.com | DMCA: dmca@chromachecker.com | Phone: 1-800-91-PILOT

© 2026 ChromaChecker Corporation. All rights reserved.

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